The Flavor of Freshness
Gourmet Sweet Botanicals
We strive to provide the best product possible, but if there are quality issues once you receive it, please email us with your invoice# and photos of the product to begin the refund process.
Once in a while, our shipping companies will have mechanical or weather delays and packages may be delivered a day late. These delays are unpredictable, rare, and we have no control over them, but they do happen, as nothing is 100% guaranteed. If this happens, we can either reship your product the next day or refund you if the product is not use-able.
*During the summertime, we do suggest customers opt for the morning delivery services, so the package can deliver as soon as possible. That way they are not sitting in a hot truck all afternoon.
Please email us at firstname.lastname@example.org if either of these problems occur.